If you cancel MORE than 48 hours prior to your rental is due to commence, you will receive a full refund. However, if you paid a deposit when you booked the car, this deposit will be considered “non-refundable” and will not be returned to you upon cancellation of the booking.
If you cancel LESS that 48 hours before your rental is due to commence, you will receive a refund, but minus the price of two (2) days’ rental.
If your booking was for less than two (2) days, you will receive no refund. This also applied if you call us to cancel your booking from the car hire counter. If you cancel AFTER your booking was due to commence, you will receive no refund.
If you do not pick up the car (i.e., “no show”), you will receive no refund. Busselton & South West Rent A Car reserve the right to update or amend this policy at any time without notice.
